The following items have been put in effect to insure our customers receive credit for returnable dunnage shipped to our facility.

1. Credit will be given for Walther EMC dunnage only.  Walther EMC’s pallet and separator sizes are:
   44X40 Pallets and Separators (One way Pallets) 40X40 Pallets and Separators (One way Pallets)
   
2. All dividers and skids are to be separated in uniform stacks by size (40X40 or 40X44).
   
3. Skids 15 high stack or 10 high depending on trailer height.
   
4. Plywood dividers 50 high stack.
   
5. All stacks are to be banded at least once in each direction to secure for transport.
   
6. Wood should not be stored outside or shipped to Walther EMC wet.
   
7. Credit will not be given for broken or wet dunnage.
   
8. No dunnage will be received without a Return Material Authorization number (RMA). To obtain an RMA number, contact customer service at (937) 743-8125 option 1.
   
9. No dunnage will be received freight collect.
   
10. Shipments on open flatbed trailers will not be accepted.
    
11. Dunnage should not be accumulated and shipped back by more than one truckload at a time.  This will help us to determine our necessary inventory levels throughout the year.
    
12. Packing slips that accompany each shipment must include a listing of all dunnage by type with piece count and RMA number.